Part of the Solution,
Not the Problem
Part of the Solution,
Not the Problem
.svg "Mask Group 5 (1)")
Direct Care Administration is a best-in-class third-party administrator (TPA) and integral to administering self-funded benefits. DCA was founded to find healthcare solutions for employers in a world that has traditionally been controlled by insurance carriers.
Our Mission
Simply put, DCA’s goal is to collaborate with employers to align their employee benefit plan with their company’s long-term business goals. We do this by peeling back the layers of the complicated, high-cost benefit plans that insurance carriers have dictated. Before DCA, employers had little to no control over their healthcare costs which are often the second largest expense in their company.
DCA has helped hundreds of employers find thousands of cost-saving initiatives to bring spectacular savings to their benefits plan, without sacrificing employee coverage. Our unique tools work in real-time to empower the members to make good healthcare decisions, ensuring they aren’t being overcharged for a healthcare service that can be done better at a different facility for less money.
We’re proud that for over 20 years we’ve been decreasing the burden of healthcare costs for employers, helping them bust out of the bureaucratic molds insurance carriers seemingly place on them. We believe that information is power and are constantly working with our employer groups to give them what they need to feel confident and secure in the knowledge that their benefits plan is successful.
Management Team
Tana R. Taylor
President & CEO
With over 35 years in the insurance industry, she has used her results-driven, hands-on approach to management to propel DCA to be a leader in the TPA space. She believes that collaboration and innovation are imperative in this ever-changing world. If she’s not developing innovative solutions for clients, you’ll find her adventuring in the outdoors with her best friend and husband.
Darci Roskelley
Director of Operations
With over 25 years of experience, Darci brings a proven track record of delivering tangible results and enhancing operational efficiency. At DCA, she drives growth and client-focused solutions. Outside work, she enjoys time with family and friends, outdoor adventures and reading. Darci’s dedication reflects a strong belief in balance, meaningful connections, and making an impact in all areas of life.
Michelle Nuzman
Account Executive
With over 20 years in insurance, Michelle excels as an Account Manager, guiding clients, members, and providers with care. Her collaborative style builds strong relationships and drives effective solutions. Passionate about learning and problem-solving, she brings heart to every challenge. Outside work, she enjoys gardening and spending time with her husband, children, and grandchildren, embracing life fully.
Jenny Brady
Stop Loss Supervisor
Joining DCA over 10 years ago, she has extensive experience with claims processing, group checks, and stop loss. When she’s not working, she enjoys being outdoors camping or enjoying the lake. In bad weather, you’d probably find her crafting or reading.
Justin Estheimer
Marketing Director
In 2021, Justin transitioned from property and causality insurance to the employee benefits space. He assists brokers with the quoting and education process of self-funding. When he’s not working, he enjoys going on outdoor adventures, like fly fishing, backpacking and anything outdoors, with his wife.
Barbara Burns
Client Services Department Manager
With over 15 years in insurance, Barbara ensures efficient claims processing and top-tier client service at DCA. Her expertise and attention to detail support smooth operations and client satisfaction. Outside work, she enjoys family time, especially fishing and hunting. Her love for adventure mirrors her energetic spirit and dedication to building strong connections in all areas of life.
Christina Taylor
Eligibility, COBRA, and Billing Manager
Christina has a Bachelor’s degree in Public and Community Health and a Master’s degree in Human Development and leadership from Murray State University. She’s passionate about seeing others around her happy, including DCA clients. When she’s not working, she’s connecting with friends and family by watching movies, cooking or listening to music.